Last Updated: 15-Mar-2026

These Terms & Conditions govern your use of the Surrogate Family Care website and services. By accessing our website, submitting a form, booking an appointment, or communicating with us, you agree to these terms.

SMS Messaging Terms & Compliance

1. Program Description
This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Surrogate Family Care (DBA of Surrogate Family Care LLC) through our website at https://go.surrogatefamilycare.com/, via scheduling forms, or by direct call, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions
You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information
If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly at [email protected] or call (516) 806-2223 during business hours.

4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text or data plan, contact your wireless provider.

6. Supported Carriers
Our SMS program works with all major U.S. wireless carriers.

7. Age Restriction
You must be 18 years or older to participate in our SMS program.

8. Privacy Policy
For privacy-related inquiries, please refer to our Privacy Policy at: https://go.surrogatefamilycare.com/privacy-policy comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the “Site”) is owned and operated by Surrogate Family Care (DBA of Surrogate Family Care LLC) (“COMPANY,” “we,” or “us”). By using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or services available through the Site.

Accessing the Site, in any manner, automated or otherwise, constitutes use of the Site and agreement to these Terms of Service. We reserve the right to change these Terms or impose new conditions at any time; changes will be posted on this website. Continuing to use the Site after changes means you accept the updated Terms.

Intellectual Property Rights

Our Limited License to You
This Site and all materials available on it are the property of Surrogate Family Care (DBA of Surrogate Family Care LLC) and/or affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for personal non-commercial use.

You may not use the Site or its materials in a manner that infringes our rights or is unauthorized. You may download/print one copy of individual pages for personal use, keeping all copyright notices intact.

Your License to Us
By submitting any material (comments, posts, photos, videos) via the Site or digital venues, you represent that you own it or have permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform/display such material.

Disclaimers

We may link to third-party websites but do not endorse them. Information, products, and services on the Site are provided “as is” without warranties. You agree to indemnify and hold harmless Surrogate Family Care (DBA of Surrogate Family Care LLC) and affiliates from any claims arising from your breach of these Terms.

Online Commerce

Certain Site sections may allow purchases from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or other aspects of third-party products or services. Purchases and interactions with third parties are solely between you and the vendor.

Registration & Passwords

To access certain features, you may need to register. Provide accurate, current, and complete information. You are responsible for maintaining your login credentials and all activity under your account. Notify us immediately if unauthorized use is suspected.

Termination

We may terminate or suspend your access without notice for violations of these Terms or unlawful/inappropriate conduct. Upon termination, cease all use of the Site and its content.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Surrogate Family Care operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms from time to time. The latest version will always be available on our website with the effective date.

Age restriction

Users must be at least 18+ years of age to access or use this website and its services.

Contact Information

Surrogate Family Care
DBA of Surrogate Family Care LLC
Phone: (516) 806-2223
Email: [email protected]
Website: https://go.surrogatefamilycare.com/

By using our website and services, you consent to these Terms of Service.